At Reluq, we are committed to delivering your home décor and lighting products safely and efficiently. Please review our shipping policy below for important information regarding order processing and delivery.
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email with tracking details.
We currently ship to the United States and most European countries.
Estimated delivery times:
United States: 7–10 business days
Europe: 7–12 business days
Please note that delivery times may vary depending on your location, customs clearance, and carrier performance.
Free Shipping may be available on selected products or promotions.
Shipping costs (if applicable) are calculated at checkout and displayed before payment.
International shipments may be subject to customs duties, VAT, or import taxes, which are determined by local authorities.
These charges are not included in the product price and are the responsibility of the customer.
Reluq is not responsible for delays caused by customs clearance.
In some cases, your order may be shipped in multiple packages to ensure faster delivery. If this happens, you will receive separate tracking numbers.
Please ensure that your shipping address is complete and accurate.
Reluq is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
If your order has not arrived within the estimated delivery time, please contact us at [info@reluq.com]. Our support team will assist you promptly.
If you have any questions about our Shipping Policy, feel free to contact us at:
info@reluq.com